Act! Version 17

What’s new in Act! Version 17

Grow and connect with your audience – the new intelligent, integrated Act! emarketing experience helps you attract new customers and get more from existing relationships. Optimise your workforce and drive productivity with enhancements that help you save time and stay organised, including a dynamic view of all your contact interactions with Contact Timeline, new Smart Task automation, and numerous usability, installation, and configuration improvements.

Download summary PDF:  Act! v17 Release Enhancements

Check System Requirements: here

Combine the power of intelligent emarketing with automation of sales best-practices.

Grow your business – easily create simple web forms to capture leads from web pages, newsletters, emails, and more! Follow up for your whole team with professional, eye-catching email campaigns ( requires subscription to Act! Emarketing ) that reach customers and prospects with the right message at the right time – all from within Act!. And don’t worry about missing an important opportunity – intelligent lead scoring and Smart Task automation help you nurture your leads and stay in touch.

Act! V17 AEM Screen

Automation & Productivity enhancements help you save time and stay organised.

Be more productive and maintain a competitive edge by knowing the most up-to-date information about your customers and prospects so you can market and sell intelligently. Attach photos from your mobile device (web access requires Act! Premium access via web )and easily integrate documents from popular business tools such as Dropbox, SharePoinfM, and iCloud®, right into a contact record; select from new Outlook® sync options for your Act! Contacts and Calendar, and effortlessly view all your interactions with a particular contact at a glance with Contact Timeline. Take advantage of new Smart Task options that help you automate daily tasks like territory assignment and call scheduling, so you can save time and stay organised. (Data/Field triggers are only available in Call List, Contact and Opportunity entities)

Act! V17 Attach Files From

Act! V17 Contact Timeline

New Streamlined configuration and access options make deployment a breeze!

Get more done with streamlined configuration and access options, including automated silent install for larger deployments, the ability to configure remote databases for Act! Premium for Web, and enhancements to Global Preferences – all designed to help your efficiency. Numerous usability and system improvements give you faster access to support, easier onboarding, and peace of mind.


Act! gets a fresh, new look.

Discover the new, modern look of Act!, and easily access resources, tools, and a variety of apps that help you get more out of your solution.


Act! V17 New Icons

Solving Your Problems

We are an Act! Platinum Business and Training Partner - testimony to our knowledge, expertise and experience of Act! CRM, and Act! Marketing Automation.

We enjoy the challenge to help you find a solution to your business process problems. Check out our Case Studies to see how we’ve helped other clients with their challenges.