Act! Testimonials




A selection of testimonials that we have received from delighted clients, impressed with how a combination of Act! and our expertise in Act! has helped their businesses…

Act! helps PFM Medical to healthy growth in sales…

With Act! contributing to industry-leading delivery times, this medical supplies company continues to impress its international parents with its outstanding performance.

Download the detailed whitepaper here

Act! helps Michael Williams Engineering clean up with Act! …

While Act! is a powerful CRM solution straight out of the box, it wasn’t until Michael Williams Engineering Ltd, the manufacturer of the Big Brute industrial vacuum cleaners, got support from an Act! Certified Consultant – from Project Support Ltd – that they really found out how it could transform the way they did business.

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SCITEB – Business Management Consultants for FTSE100

I just wanted to say thank you again for all your help with getting our ACT! database in the cloud!

I showed another user how to use it last night, and he was surprised by how easy and straightforward it all was, which is exactly the reaction that we wanted.

It’s been so satisfying having this little project all go so smoothly (much of our IT is rather painfully complicated), and working with you has been such a pleasure. Thank you for answering our (sometimes simple) questions so clearly and promptly.


ENRYCH – Charity

I am writing to thank you for all that you have done to get us set up with ACT.  You have done so much for us to get us off the ground. It is now clear to me (as it always was to you I think ) that it is a much bigger job than we were aware of at the start. We would not be here now if it wasn’t for your skills and perseverance.

We are grateful for your extensive technical ability in developing ACT for our needs, your effective project planning that has enabled us to get to this point, and especially for your patience and advice throughout the process.

As a small charity, we are especially grateful for the way you have listened to our needs and worked with us to customise ACT for our particular requirements.
We chose your company initially because it was recommended to us, and I would have no hesitation in recommending you to others.


Lighthouse Platinum had Act! installed previously by another company, their testimonial is telling and supports our continual message that to get Act! or any CRM system to work for you it needs to be customised to suit your business, your products, your services.

“Having had Act! installed several years ago, we were not making full use of the system and asked Jenny from Project Support to come and explain how Act! could work for us and ensure our database was set up correctly.

Jenny came to our office and re-designed the database to make it much more friendly. She explained how we could use it to benefit our business and showed us how to get the most from it.

We now use Act! on a daily basis and it has helped us store our client information, diary and contact details in one place and in an organised way.

I would have no hesitation in recommending Jenny from Project Support. Her knowledge of Act! and the help she offers is second to none”

Lynn Laws

Children and Families Direct Payment Support Scheme

“Our experience of working with Project Support has always been a very positive one. From the design stage to full implementation we were supported every inch of the way by Jenny and Adrian, who themselves are very user friendly. Anything we did not understand or grasp first time round was explained in a clear and friendly manner and we never felt awkward in raising queries”

“The design stage was so informed and inclusive that very little had to be changed or tweaked once the database was constructed. Any minor amendments since, due to changes in our service, have been undertaken promptly. We would not hesitate to recommend Project Support to anyone considering the implementation of a database” Vandra Curtis

Countrywide Legal Services

“ACT! has transformed my business!  I no longer have to worry about forgetting to do something important for a client or loosing track of what I have done for them in the past.   Having Act! in place has enabled me to double my business turnover without having to employ any extra staff.  Nicky Sunderland

 Able BusinessMedia Ltd

“I am writing to thank you for the fast and efficient installation of ACT! It is everything you said it was going to be and more. ACT! never lets me forget anything. Having all my data in one place means I am not spending half my day looking for stuff. Leonardo Wood

 Silver Lining Estate Planning

“Jenny provides an outstandingly good service. I cannot speak highly enough of her depth of knowledge, expertise, commitment to the task and infinite patience.” Stephen Wilkes

Credo Asset Finance

“what an absolute pleasure it was dealing with Project Support. The old adage of “you get what you pay for” couldn’t be more true. We certainly could have gone for a cheaper option but at no stage was I filled with any confidence that your “competition” really knew how to do what I wanted done. And I have to say, your attention to detail, hand holding and back up have been second to none. It was a seamless transition.” Simon Gray

Solving Your Problems

We are an Act! Platinum Business and Training Partner - testimony to our knowledge, expertise and experience of Act! CRM, and Act! Marketing Automation.

We enjoy the challenge to help you find a solution to your business process problems. Check out our Case Studies to see how we’ve helped other clients with their challenges.