What’s new in Act! Version 18 ?

Since version 18 was released there have been two further updates v18.1 and v18.2 – both containing additional features. The full list of features is summarised  below:

V18.0 Specific features

  • Fully compatible with Windows 10 and Office 2016 (32-bit).
  • Developed for the new world of subscription, with improvements to Act! Update, advanced serial number management, and in-product upgrade options.
  • A fresh, modern look for Act! Premium for Web, and updates to add native support for Internet Explorer® 11, Google Chrome™ for PC and iOS9.
  • New user permissions and Call List filters give greater control over Team level Act! emarketing accounts.
  • All-new web API platform allows for meaningful connections to business productivity tools, helping to extend the power of Act! and streamline efficiency.

v18.1 Specific features:

  • New Web API available to Act! Premium Web users
  • Act! Connect View The Act! Marketplace view updated for a new generation of connectivity with a completely redesigned view with content relevant to new Web API integrations. Integrations are available for active Act! Premium subscription customers
  • New Favorites field has been added to the default Contact Layout as a checkbox to keep track of Favourite contacts.
  • Count of Days from an Activity’s Originally Scheduled Start Date
  • Significant updates on the Act! Premium web platform including browser compatibility improvements

v18.2 Specific features:

  • The all-new Act! Connect Link delivers the power of the Act! Connect integration platform to Act! Premium desktop users on subscription with no complicated setup – simply install and go!
  • New Act! emarketing enhancements give admins more user-specific features.
  • Additional security options for Act! Premium Web API expand administrative control.
  • Act! Premium for Web usability enhancements include new customization & management options for Opportunities and Contacts.
  • Many performance and quality enhancements to improve the Act! experience
  • Reduction in the functionality gap between the Act! Premium and Act! Premium Web products. Copy/Move Data, Opportunity Process & Product Management can all now be done via the web interface.


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