What’s new in Act! Version 19 ?

Since version 19 was released there have been two further updates v19.1 and v19.2 – both containing additional features. The full list of features is summarised  below:

v19.2 Specific features:

Act! v19 continues to deliver enhancements that maximise your productivity and subscription value—making your Act! experience even better!

Compatibility Updates

Now compatible with Microsoft® SQL Server 2016 and Windows® Server 2016.

Act! Emarketing Call List1 Improvements

Focus in on campaign results by date with a new date range filter in the Call List1.

Act! Companion* Mobile App Enhancements

Do more from the app! Schedule and update activities and to-dos.

Web Client Rich Text Controls

Enjoy new rich text controls when entering notes, history, and more. Controls include new options for fonts, font sizes, strikethrough formatting, text background colors, and bullet points.

Performance & Quality Updates

Benefit from our ongoing commitment to a best-in-class user experience with customer-driven updates.

1 Additional fee required.

*Requires an active Act! Premium subscription

V19.1 Specific features:

NEW eCommerce Connections*

Connect with popular eCommerce solutions BigCommerce, Ecwid, Etsy, Shopfy, Volusion, and WooCommerce for visibility into customer purchase history in Act! Premium. Use those details to have informed sales conversations and send targeted marketing campaigns. Setup is fast and easy—no technical expertise needed.

Dozens Of Quality Updates

Benefit from dozens of quality updates that improve your user experience.

Act! Companion Mobile App Enhancements*

Capture details on the spot and easily associate history to Act! Premium contacts and other users with @ mentions.

*Requires an active Act! Premium subscription.


V19.0 Specific features:

64-Bit Compatible

Work with the Microsoft® Office products you rely on every day, because Act! Premium is now 64-bit compatible.

Modern, New Connections*

Stay connected to key Act! Premium details when on the move with Act! Companion—a native mobile app designed for your iPhone® or Android™1. The Act! Premium Contact Link helps you streamline your workflow between Act! and Outlook®. No web server, no problem! You can leverage these Web API-based connections as a Windows® user too with Act! Connect Link.

Act! Emarketing Performance Improvements

Save valuable time with performance improvements to Act! emarketing—campaigns send up to 5 times faster! Act! emarketing campaign management is also more efficient with improvements to email campaign history on the Contact Record, live feedback on your current service level, and more.
Customer-Driven Enhancements

Benefit from customer-driven feature enhancements, including 30+ refreshed reports, scan for duplicates and the formatting toolbar in the layout designer in Web and Cloud*, and dozens of quality updates.

* Available with Act! Premium or Act! Premium Cloud only

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